Andy, Andy, Andy…what the hell are you doing? Come on man. Your released, what I deemed to be, a sincere apology and then follow it up with the release of F5?

Dude…I can sum this up in two words: TOO SOON! The dust has not even settled on the debacle of the StomperNet 2 release and here you are releasing another new product. StomperNet F5. As you can tell on my little ole blog there are people out here that have not received satisfaction. YOU SHOULD HAVE FIXED THINGS before this new release.

I would usually embed a shameless affiliate link to your product just in case some one wants to buy it, but not this time. I don’t want anything to do with StomperNet or you until I see an improvement in customer service and sensitivity.

Look at it from our point of view. The way I see it is that you issued a public apology to get yourself some face time to lead into the new release. The trick, or should I say savvy, of a good Webtrepreneur is marketing effectively without people feeling that you are…and Andy…you are. This sucks. You guys do do good stuff (hmm I just said dodo – fitting huh?) but I think this release smacks of sleaze.

It is too late to pull in the reins now. The damage is done. I sure hope you learn from this because it has hurt your reputation. Merry Christmas!

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