Symantec suffers from Corporitis

Power, Performance, Protection. ParetoLogic products put you in control of your PC’s performance and security

I am a bit confused with Symantec. They have issued me a refund for my copy of Norton 360, saying that they are fulfilling my refund request. Problem is that I did not request a refund. What I did was tell them that they had better help me get it installed and running properly or I would ask for a refund.

Since they did help me get it running, albeit one of the worst software installation experiences I have ever encountered, it is now working properly.

So what do I do now? Did they do this to shut me up – like that is going to work. They never told me to remove the software – so am I allowed to keep it running? They did not expire the software on me and I can still access my download page.

These guys seem to be suffering from Corporitis…a disease that inflicts most large corporations.

The symptoms include:

• left hand has lost all connectivity to the right hand
• releasing products to the market place that have not been properly tested
• piss poor website customer experience

The cure:

A good bitch slapping from the Mad Ape

Power, Performance, Protection. ParetoLogic products put you in control of your PC’s performance and security

Thinking of buying Norton 360? Read these free reports so you are an informed buyer:

Norton 360 – Great Product if you can install it

Symantec – Good Products – Bad Delivery

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